do you know how your guest's stay has been?
Don't wait till you see your guest's review on a third party website. Engage with your guests directly.
enable your hotel guest to chat with your hotel staff with one click using their mobile phone.
You want to enable convesation with a guest, 24 hours before he checks in - so that he can use the hotel cab from airport? You can do just that.
Showcase the hotel facilities to guest using photos and menus
Your guests can order food/any other item using their mobile phone, from anywhere.
Collect automated feeback from your guest at the end of the stay.
All this enables you to engage with your guest in a manner which is caring but non-intrusive. Let your guests fall in love with your hotel.